Cancellation Request

Use the form below to submit a cancellation request.  Use this form only if you wish to cancel your order completely and do not plan on reordering the same invitation.

We cannot cancel orders that have been printed or shipped.

Please note that JPEG downloads are not refundable. We can, however, make changes to your existing order.

If you need to make small changes to your current invitation (date, time, correct spelling,  etc), please add a comment to your order to request a change instead of canceling the order.

If you entered the wrong delivery address, please add a comment to your order to request a change instead of canceling the order.

To request a change to your existing order, follow the steps below:

1. Click here to return to your order

2. Click “View Details”

3. Click “Add a comment”

4. Type in the changes you would like us to make to your order, then click the “Add Comment” button.

We will then make the requested changes and email you an updated proof (if appropriate)

If you are certain that you wish to cancel your order, please fill out the form below.  A representative will review your request and issue a refund (if appropriate).

Your Name (required)

Your Email (required)

Reason for cancellation

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